Front Desk Assistant

Job description


Growing Optometry practice is seeking a front desk assistant with medical billing experience. Looking for candidates with at least 2 years of experience, a cheerful disposition, team player, ability to multitask, self-starter, punctual, and has reliable transportation.


Responsibilities Include:

  • Answering phones

  • Greeting patients

  • Insurance verification

  • Vision and medical claim submittal

  • Posting payments & generating statements

  • Resolving denied or unpaid claims

  • Following up on unpaid patient balances

  • Managing the aging report, accounts receivable and communication with patients about outstanding balances

  • Other duties as required


Knowledge/Skills/Abilities:

  • Ability to work effectively and efficiently as a team member

  • Communicate effectively both written and oral

  • Ability to work independently with shifting roles, responsibilities and expectation in a changing environment

  • Organization and time management skill that demonstrate the ability to prioritize and perform multiple tasks under the pressure of tight deadlines.

  • Demonstrate the ability to anticipate work needs, prioritize tasks, investigate discrepancies, effectively use professional judgment and perform follow through, with minimal direction.

  • High level of attention to detail and accuracy to ensure successful submission of claims data


To Qualify You Must Have:

  • High School Diploma

  • 2+ years of medical billing – vision billing is a plus

  • Strong experience with submitting/editing claims

  • Appeals/denials background

  • Excellent attention to detail

  • Reliable and punctual

  • Must have a medical background or long-term career goal in the medical field

  • Bilingual/Spanish is a plus


Additional Requirements:

  • Moderate physical activity required bending and reaching

  • Frequent sitting and standing required

  • Viewing computer screen continuously while seated for long periods of time

  • Ability to speak and hear clearly over the telephone is a must to perform duties effectively


Job Type: Full-time


Pay: $18.00 - $22.00 per hour


Benefits:

  • 401(k)

  • 401(k) matching

  • Employee discount

  • Paid time off

  • Professional development assistance

  • Retirement plan

  • Vision insurance


​​​​​​​Schedule:

  • 8 hour shift

  • Day shift
  • Weekends as needed


Education:

  • High school or equivalent (Preferred)


Location: In person